You need to send a confirmation email from booking sites.
If you did not have a confirmation email, please take a picture or scan your itinerary, and send it to Cansell making sure you include all of the following information
- Reservation name
- Hotel name
- Travel Agency
- Booking confirmation number
- Check-in/out dates
- Room type
- How many adults/children/babies staying
- Payment method
Note: We currently are able to accept prepayment reservations only. We will thoroughly validate all reservations that we receive and inform if it is sellable on Cansell within 48 hours.